Frequently Asked Questions

You Asked. We've Answered.

We've got your itching and burning questions answered.

General

You can find us at our storefront in Lincoln, Nebraska:

3900 S 6th Street, Suite 4, Lincoln, NE 68502

We're open:

Monday–Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: 1:00 PM - 4:00 PM

We're closed on major holidays including New Year's Day, Easter, Thanksgiving, and Christmas. Occasionally, we may close for special events or local markets—check our social media or call us at (402) 435-7248 for the most up-to-date hours!

Shop

Due to the nature of our handcrafted products, we do not accept returns or exchanges once an item has been opened or used. If your order arrives damaged or incorrect, please reach out to us at support@dcovi.com within 7 days of delivery—we'll make it right.

You can shop D'Covi in person at our Lincoln storefront or at one of our amazing retail partners across Nebraska—and beyond!

D'Covi Storefront
3900 S 6th Street, Suite 4
Lincoln, NE 68502

See Below or Visit our Where to Buy Page for Locations in Nebraska:

  • Willow Creek Mercantile
    301 N Main St Ainsworth, NE, 402-382-3710
  • Twig Flower and Gift
    215 Douglas Street, O'Neil, NE 68763, 402-336-4497
  • The Coffee Roaster
    5022 Old Cheney Rd #3, Lincoln, NE 68516
  • Carrissa Konrad, LLC
    113 W State St, Atkinson, NE 68713 — (402) 430-0887
  • Lincoln Academy of Massage and Bodyworks
    5955 S 56th Street, Suite 6A, Lincoln NE 68512, 402-909-1226
  • 555 Boutique- Fallbrook
    643 Fallbrook Boulevard, Suite 105, Lincoln, NE 68521
  • Creative Collabs of Nebraska
    1600 Normandy Court Suite 106, Lincoln, NE, 531-500-9020

Beyond Nebraska:

  • Humble Pig Smokery
    411 3rd Ave, S Clear Lake, SD, 605-874-7447
  • HotShots
    124 East Dewey, Suite A, Sapulpa, OK 74066
  • Flora and Fern Design Co
    15321 S 2nd Street, Bennington, NE, 402-983-5687
  • Whole Medicine
    116 S. Lincoln Avenue Suite 1, York, NE, 402-710-2501

Yes! Select D'Covi favorites, including our lotions and body washes, are available in refill pouches. They're perfect for reducing waste and keeping your favorite products stocked without repurchasing full containers.

Products/Ingredients

Yes! Every D'Covi product is handcrafted right here in Nebraska in small batches to ensure quality, consistency, and freshness.

Absolutely. Every D'Covi product is formulated with your skin's health in mind. Our products are phthalate-, sulfate-, paraben-, and alcohol-free, and made without unnecessary fillers. Each ingredient is carefully chosen for its safety, quality, and natural benefits—creating gentle, effective formulas that work beautifully for different skin types.

Since our products are made with natural ingredients and without harsh preservatives, they do have a shelf life. For best results, use within 12 months of purchase and store in a cool, dry place away from direct sunlight.

Wholesale/Subscriptions

We love partnering with retailers! To carry D'Covi in your store, please email support@dcovi.com with your business name, location, and a brief introduction.

Wholesale pricing varies by product and order volume. Contact support@dcovi.com for pricing information, minimum order quantities, lead times, etc.

We offer subscriptions on all our product, including when we have sets. Check out our online shop and select subscription.

Partnerships/Sponsorships

Sometimes we can make this happen. Reach out to us at support@dcovi.com for inquiries about sponsorships.

Maybe. Reach out at support@dcovi.com and tell us a little more. We'd be happy to consider.

Other

Yes! Each holiday season, we release curated gift boxes featuring our most-loved products in limited edition scents and packaging. These make the perfect gifts, but they sell out fast, so be sure to join our newsletter and stay in the know so you can grab yours early!

Did we answer your questions?

If not, send us a message.

Testimonials
5/5

I absolutely love the products from Dcovi. They always provide me with a free sample. And usually by my next order, I order that sample in full size! I love being able to try new things before I buy them.

Young adult woman verified customer
Matéa Verified Buyer
5/5

I love going to D'Covi! The employees are so helpful and kind and their products are amazing!

Initials JR for Janise Rosas verified buyer
Janise Rosas Verified Buyer
5/5

Love D'COVI!!! Their products are so good and when it comes to sensitive skin, this stuff is so good. My personal favorite is their body oil and body scrubs!

Young adult woman verified customer
Jozelyn A Verified Buyer
5/5

D'Covi Skincare is amazing! Every single product is top-notch—this is the only brand I can say that about.

Young adult woman verified customer Lori Sorto
Lori Sorto Verified Buyer
5/5

D'Covi is amazing! The sugar scrubs, lotion, chapstick, shampoo and conditioner, liquid soap, everything is awesome! Plenty of different scents to choose from in all products.

Initials KB for Kaitlyn Baumgartner verified buyer
Kaitlyn Baumgartner Verified Buyer
5/5

This is THE place I go to when I need any skin care or general soap products! Hand soap, bar soap, shampoo and conditioners!

Young adult woman verified customer Alison Finn Couch
Alison Finn-Couch Verified Buyer
5/5

We found D'Covi years ago when my son was diagnosed with eczema. We tried medical prescriptions and nothing worked. D'Covi products have changed his life. It cleared up in the matter of weeks!

Initials MR for Melanie Rezac verified buyer
Melanie Rezac Verified Buyer
5/5

These are some of my favorite skin care products! My skin gets so dry in the winter. It's a lifesaver to slather on some silky whipped body butter after using the emulsified sugar scrub.

Profile picture of a motorcycle for verified buyer with the username "Famous Amiss"
Famous Amiss Verified Buyer